my working hours are from 08:00 to 22:00 (GMT +7). please note that my availability may vary depending on personal circumstances.

i accept both local and international clients.

to ensure a smooth and secure transaction, full payment is required prior the service. a 50% down payment may be accepted on a case-by-case basis.

for your account's security, i strongly recommend changing your password before and after the service. please note that i am not responsible for any account-related issues beyond my control.

please avoid logging into your account while the service is in progress. if you need to access your account during this time, kindly inform me in advance.

please ensure that all information submitted through the order from is accurate and complete. refunds are generally not available once the service has begun, except in cases where the issue is caused by an error on my part. i will take responsibility for mistakes directly attributable to me.

kindly provide clear and detailed instructions for your order before the service begins to avoid any misunderstandings.

i will provide regular progress updates via direct messages, trello, or google drive as proof of progress and service completion.

our direct message conversation will serve as a record of the transaction and service agreement. all usernames and personal information shared with me will be treated as confidential.

for additional security, i recommend removing my device from your account's trusted devices or active login sessions once the service is complete. any client account information retained by me will be deleted after the service has been finalized.

if you have any questions or require further clarification regarding my service, please feel free to contact me.

what payment method do you accept?
we accept QRIS, bank transfer, and e-wallets (GoPay, OVO, ShopeePay, DANA, etc.) for local clients in Indonesia. for international clients, we also accept PayPal, DuitNow, Ko-fi, and Wise.

how do i place an order?
simply browse our service list, choose the service you need, and contact us to place your order. we'll guide you through your process.

what information do i need to provide?
you'll need to provide your email/username, password, server, and any other details required for your selected service.

how long will it take to complete my order?
the completion time depends on the service. we’ll provide an estimated timeframe when you place your order. most services are completed within 24 hours.

can i cancel my order or request a refund?
all payments are final once received, and cancellations or refunds are generally NOT accepted. however, exceptions may be made in cases where issue is caused by an error on our part.

is my account safe during the process?
absolutely! your account's security is our priority. our pilots never use cheats, bots, or third-party software, and all login details are kept strictly confidential.

can i play on my account while the service is ongoing?
to ensure a smooth process, we recommend avoiding logging in while our pilot is working on your account. if you need access to your account, just let us know in advance so we can coordinate a suitable play schedule.

which regions or servers do you support?
we support all HoYoverse regions and servers (asia, eu, and america). simply let us know your server when placing your order.

can i request a specific schedule for my order?
of course! you can let us know your preferred play schedule when placing your order. we'll do our best to accommodate your request, depending on our pilot's availability.

will i receive updates on my order?
yes! we'll keep you informed of your order's progress and notify you once the service is completed.